I am not really hard to please. You can even ask my wife and she’ll tell you that it doesn’t take much to make me happy. As long as I know that the people who are around me are content and my home is clean and safe, I’m happy. If my daughter says she is going to do the dishes before we get home from work and she does it, I am thrilled. I guess I expect people to do what they tell me they are going to do. The last time I was disappointed and upset was when my HVAC company was at the house. I thought that by hiring a professional HVAC company to upgrade my heating and air conditioning, I would be able to have less mess and the job would be done right. I guess I should have done more investigation into the HVAC company I chose to do the job. I was going to have radiant heated flooring and central air conditioning. What I ended up with was a broken HVAC system and flooring that had been destroyed. I was so upset that I was spitting nails. I called the HVAC company and asked them to explain what they thought they were doing. The owner of the company showed up to look at the mess. He offered to replace the hardwood and then he told me the work would be completed by the end of the week. I was happy when he offered to pay for a hotel for the three days for the mess to be cleaned up.